How do I know what size and colour beads to choose?
~ Be specific or let us choose for you. Each product will include a bead colour guide and size guide. Please note that due to safety standards some combinations cannot occur. However, MAMA&littleco will contact you and we will work with you until we create your perfect design.
ALL designs will receive a photo proof prior to completion to confirm your design.
How long will my items take to be dispatched?
~ Our current turnaround time is 5 business days. Personalised or custom orders are subject to longer waiting period. Please see our Shipping & Order Processing Times page for more information.
How long will delivery take?
~ Once your order is complete and dispatched, delivery times will vary. Find out more by visiting our Shipping & Order Processing Times page.
How do I care for my products?
~ Care instructions will be included with your purchase and can also be found on our Product Care page. If you need any assistance, please feel free to contact us!
What do I do if my product is damaged or faulty?
~ All of our items are inspected prior to dispatch. However, if you do receive a faulty or damaged item please contact us at firstname.lastname@example.org within 10 days of receiving your product. Please see our Refund Policy for more details.
How do I compost my zero-waste packaging?
~ To compost them at home, remove any labels, cut them up and place in your compost bin. They will completely break down within 90-120 days in a home-compostable environment - sometimes even sooner!
Please don't hesitate to contact us for all your enquiries.